Feterick & Associates, Inc. offers you a variety of software and services including:
Microsoft Dynamics (Dynamics SL, GP, and CRM) is a family of integrated and adaptable business management solutions that work like and with existing solutions from Microsoft such as Office and Outlook. Because of their familiar interface, users quickly learn to use these products in a highly productive manner. Microsoft Dynamics solutions fit the needs of companies in many industries, including retailers, distributors, manufacturers and service based companies; whether you do business locally, regionally, nationally or globally. These solutions are ready to work with existing solutions such as Microsoft Office, Microsoft Servers; and utilize leading Microsoft based platform technologies such as .NET, SQL Server, Exchange, Sharepoint.
Let Feterick & Associates, Inc. show you how your company can best utilize these integrated solutions to gain efficiencies and improve your bottom line.
Microsoft Dynamics SL (formerly known as Solomon®) - Comprehensive Financial, Project Accounting and Management, and Distribution software that adapts quickly to meet the changing needs of today's dynamic small to mid-sized organizations. No matter how fast or how extensively your company expands or evolves, Solomon will help you keep the pace with flexible business applications that are easy to tailor, for a fast time-to-solution to meet your needs today and in the future.
Dynamics SL offers a full range of business and accounting applications that deliver broad and deep functionality for unparalleled flexibility; an adaptable, Microsoft®-based architecture for ongoing investment protection; and expert services provided by certified value-added resellers and consultants. As a result, Dynamics SL business software can be quickly customized for your environment, easily integrated into your existing system, and adapted over time as your needs change.
Dynamics SL includes Financials, Distribution, Project Management, Payroll, Manufacturing, Service Management, and e-Business modules, in addition to complementary applications provided by independent developers.
Microsoft Dynamics GP (formerly Great Plains)® - Dynamics GP is designed to meet the broad spectrum of business application needs of the mid-market, which generally consists of businesses with $1 million to $500 million in annual revenues. The solutions are cost-effective, scalable, and are easy to implement, customize and use. The e-business solutions help Great Plains customers electronically interconnect with their employees, customers and suppliers. The solutions leverage the Internet and are optimized for Microsoft technologies including Microsoft Office and Microsoft Dynamics CRM 3.0. Great Plains' solutions are also fully and seamlessly integrated across the application areas of back office, front office and e-business.
Customer Relationship Management (CRM) Solutions
Microsoft Dynamics CRM® – Microsoft CRM helps small and medium-sized businesses build profitable customer relationships. Integrated Sales, Customer Service, and Marketing modules enable employees to share information to improve sales success and deliver consistent, efficient customer service. Sales and customer service features include leads and opportunity management, a complete view of customer history, automated incident management, a searchable knowledgebase, and marketing list and campaign management. Microsoft CRM also includes reporting tools for accurate forecasting and measurement of business activity and employee performance. Built using Microsoft .Net technologies, Microsoft CRM is easy to deploy, customize, and use, accessible from Microsoft Outlook and the Web, integrates with other business applications and scales as your business grows.
Business Intelligence, Crystal Reports, Data Warehouse, and custom Reporting Consulting ServicesWe are both a Microsoft Gold Certified Partner and a Business Objects Solutions Provider (makers of Crystal Reports). We were one of the first Crystal Decisions Training Partners over 10 years ago and have worked closely with Crystal Decisions technical writers to design, suggest and write some of the training materials. Our resources have worked with most versions of Crystal Reports®. We can provide a wide range of mentoring, training, and consulting services across all the Business Objects product lines and have experience with most major database applications. In addition to Crystal Reports based services, we also offer a broader expertise in data warehouse, OLAP, and business intelligence tools and services.
Computer Support / Networking, Infrastructure Services
Feterick & Associates offers complete systems consulting services including software selection, implementation, customization, custom system development, training and ongoing technical support. Our services include:
Systems / Hardware
Problem solving, troubleshooting & repair services
Hardware & software upgrades, installation & troubleshooting (brands)
Security reviews for existing systems
Onsite technical support services
Virus, spyware & Trojan protection
System integration services
Windows NT/2000/2003 Server installation & administration
Linux & Unix server installation & administration
SQL, Access & ProvideX database installation & management
Email servers (Exchange 5.5, 2000, 2003, 2007)
Terminal Servers (NT4.0, 2000 & 2003)
Networking & Website
Network design & architecture
Installation, management & administration
Wireless networks
Remote access & VPN
Network security
Firewalls
WAN, LAN, VLAN & SAN
Website design, hosting, maintenance
Extranets, intranets
DSL & cable internet
Look to us to manage Internet connectivity, cabling/wireless systems, routers, firewalls, switches, file/print servers, email servers, database servers, desktops, desktop applications and all other technologies. Whether you need custom network design and architecture, installation, management and network administration services, website creation, maintenance and hosting, or managing the move of your company’s IT from one location to another, or security review, or all of the above – we are your one source.
Data Conversion / Custom Integration
With developers on staff, Feterick & Associates can design and manage your data conversion projects in an efficient, timely manner, porting over as much or as little detail as you need, keeping your budget in mind. A firm handle on project scope helps keep data conversion projects on track, and manages costs while ensuring all important data makes the conversion. Or maybe you are looking for Dynamics SL, Dynamics GP or CRM to integrate with other software you regularly use. Using cutting-edge integration tools, we can integrate your programs and allow your staff seamless search, gathering, entering, manipulation, and transformation all the data they need.
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